AC McCartney Receives AGCO Aftersales Pro Award for the 2023 Parts and Service Indexes

AC McCartney Equipment was recently recognized by AGCO Corporation’s Aftersales Division for achieving the Pro level on both the 2023 Parts Index and 2023 Service Index. The Parts and Service Indexes are intended to increase customer satisfaction and maximize dealer parts and service capabilities. For the 2023 Parts and Service Indexes, dealerships are evaluated on 12 measurement categories. Out of 453 dealership groups, AC McCartney Equipment is one of only 49 dealerships to receive the Pro award in both Parts and Service.

“Only our top dealers achieve the AGCO Aftersales Pro Award, so the award is something to be proud of,” says John Nardulli, AGCO Manager of Service Marketing. “These dealers show a true commitment to improving their businesses and doing what is right for their customers—every time. Any customer who visits an AGCO Aftersales Pro dealer can have the confidence that they are getting the very best service and experience in the industry.”

Achieving Pro on the Parts and Service Index is directly tied to higher customer satisfaction and the best possible experience for our farmers. These 12 measurement categories focus on practices that reduce customer machine-down time and equipping our dealers to better serve farmers throughout the life cycle of their machine. We are very excited to award the Aftersales Pro Achievement Awards to AC McCartney Equipment.